You only pay when the code arrives
Numo bills SMS verification per received code. Renting a number does not charge you — it freezes the price from your wallet as a hold. The hold is captured only when the verification code is delivered and released automatically if it never arrives or you cancel. A failed verification costs you nothing and requires no refund request.
The lifecycle of a rental
- 1
Rent. You pick a service and country. The shown price is frozen from your available balance — status: held, not charged.
- 2
Receive. The SMS code appears on-screen, usually within seconds. The hold is captured — this is the only moment money actually leaves your wallet.
- 3
Or timeout / cancel. No code before the order expires, or you cancel? The hold is released back to your available balance automatically.
Why this matters
Success rates in SMS verification are never 100% — numbers get rejected, some services throttle certain countries, codes occasionally never send. Pricing that ignores this pushes the risk onto you. Numo’s hold-and-capture model aligns the incentive: we surface live per-country success rates and stock before you buy, and if a number fails, it is our inventory problem, not your loss.
Try it on a popular service: Telegram numbers, WhatsApp numbers or browse all 770+ services. Full policy details: terms & refund policy.
Common questions
Only when the verification code is delivered. Renting a number freezes the price from your wallet balance as a hold; the hold is captured the moment a code arrives and released automatically if it does not.
The hold on your wallet is released automatically when the order times out or you cancel — you pay nothing and there is no support ticket or dispute process.
No. Refunds are automatic. When an order finishes without a delivered code, the frozen amount returns to your available balance on its own.
Many providers charge upfront and require support tickets or minimum-balance withdrawals to get money back. Numo’s hold-and-capture model makes the refund path structural: money only moves when a code is delivered.